Legal
Privacy Policy
Learn how Decoriva Living Pvt. Ltd. collects, uses, stores, and protects your personal information when you browse our website, place orders, or contact our support team.
Your Privacy Matters
Decoriva Living Pvt. Ltd. is committed to handling personal data responsibly. This policy explains what information we collect, why we collect it, how we use it, and the choices available to you. By using our website, you agree to the practices described in this Privacy Policy.
Information We May Collect
We may collect personal details such as your name, phone number, email address, billing and shipping address, payment-related details, and order history when you place an order or contact us. We may also collect technical information such as IP address, browser type, device information, and website usage data through cookies and similar technologies.
How We Use Your Information
We use collected information to process orders, provide customer support, improve our products and services, communicate order updates, respond to inquiries, prevent fraud, maintain website security, and comply with legal obligations. We may also use your contact details to share important service-related updates.
Sharing of Information
We may share information with trusted service providers involved in payment processing, shipping, logistics, website operations, analytics, and customer support, only to the extent necessary for business operations. We do not sell your personal information to third parties.
Cookies and Analytics
Our website may use cookies and similar technologies to improve browsing experience, remember preferences, analyze traffic, and support essential website functions. You can manage cookie preferences through your browser settings, though some site features may not function properly if cookies are disabled.
Data Security
We take reasonable administrative, technical, and organizational measures to protect your information against unauthorized access, misuse, loss, or disclosure. However, no online transmission or storage system can be guaranteed as completely secure.
Your Rights
You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal and operational requirements. You may also contact us if you wish to opt out of non-essential communications.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external platforms.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website features. Updated versions will be posted on this page with immediate effect unless otherwise stated.
Contact for Privacy Questions
If you have questions about this Privacy Policy or how your information is handled, please contact us using the details provided here.